Education and Innovation - A Formula for Business Success Education and Innovation - A Formula for Business Success. Lord Puttnam talks directly to IAM members and points out that iInnovation cannot flourish "without a supportive framework", thus firmly placing administrative managers at the centre of this process. In an open letter, he challenges members to become involved in the process at the earliest stages - in schools and colleges - a challenge which has been taken up by the IAM Chief Executive, Professor Graham Robinson, whose response is published. The British Journal of Administrative Management September/October 2000, pp.18 - 21. 2000